Something’s
not working.
Let’s work it out.
Know what’s wrong. Know what to do next.
Choose your appliance and tell us what you noticed. We’ll help narrow it down, explain what’s safe to check and when to call someone.
Choose your appliancestarts with a few questions.
What needs fixing?
Washing machine
Tell us what you noticed and we’ll help narrow it down.
Dishwasher
Tell us what you noticed and we’ll help narrow it down.
Start with the appliance that needs a hand. No tools or technical knowledge needed.
From “what now?” to a next step.
Tell us what you’ve noticed
A few everyday observations. No technical knowledge needed.
Understand the likely cause
See which explanation fits, and the answers that point to it.
Choose a safe next step
Know what’s suitable to check yourself and when to get professional help.
Some things are best left to the experts.
We’ll say so. No opening electrical parts, bypassing safety devices or pushing on when something feels unsafe.
Always follow your exact model’s manual. Stop using an appliance if there are safety warning signs and seek appropriate help.